About Charlotte Insurance

Our Company

Since 1992, Charlotte Insurance has become one of Charlotte’s largest locally owned Business, Commercial, Home, Auto, & Boat insurance providers. As owners of Charlotte Insurance, we also grew up in Charlotte, and have carved out a special identity with the City. We have created an awareness of our company by becoming involved in the community and implementing an aggressive branding campaign. We want area residents to think of only one thing when they need insurance.

We started Charlotte Insurance with a passion to provide insurance coverages to businesses specifically designed for their needs. Our purpose is to provide a custom insurance plan focusing on the most important elements to you while staying in your budget. We meet with every business owner to design a plan that promises to ride the success wave with you when it’s up and when it’s down. By achieving this, we can create a lifelong relationship where profits can be protected and loss exposures minimized. Your business is more than where you work; it is a place that enables you to enjoy life and provides for your family. Knowing this, our goal is to provide a bridge that takes you from where you are now to where you want to be.

Our Commitment

We are an insurance service firm whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.

As an Independent Insurance agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:

  • Work with you to identify the insurance coverages that are right for you, your family or your business, and use our access to multiple companies to deliver those products.
  • Guide you through the claims process for a prompt and fair resolution of your claim.
  • Help solve problems related to your coverage or account.
  • Explain the coverages and options available to you through our agency, at your request.
  • Return your phone calls and emails promptly and respond to your requests in a timely manner.
  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services. Use our experience and multiple company relationships to customize your coverage as needed.
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

We pledge this to you, our clients, and ask that you let us know if we fail to meet our commitment, so we may take corrective action.

Our Executive Team

Marty Karriker

President & CEO

Marty KarrikerMarty Karriker, who is the President & CEO of Charlotte Insurance and a native of Charlotte, North Carolina, began his insurance career in 1990, first in the Life & Health Insurance industry while still attending college at NC State University. As a scholarship athlete, Marty played football for the Wolfpack but became sidelined due to injuries after his junior year. This afforded him the opportunity to get an early start in the insurance industry. Upon graduating NCSU with a B.A. Degree in Business Management, Marty purchased an existing Home & Auto Insurance Agency. Soon after he expanded his footprint to 10 additional locations across the State of North Carolina. By the end of 1999 he sold all of the far reaching locations and began focusing on the local market of the Greater Charlotte Area. Charlotte Insurance has two offices in Charlotte and one in Cornelius at Lake Norman where it is one of the largest privately owned insurance Agencies in Premium Volume and Customer Base in North Carolina & South Carolina. Mr. Karriker was also a leader in seeing the need to embrace Agency Automation and Internet Capabilities, which is much attributed to the success of the company. Today, he mostly oversees business infrastructure, marketing, development, growth and implementation. And just as important, he has established a sales culture and a vision to allow each Team Member to achieve personal growth every year in earnings, knowledge, and advancement within their career.

Marty specializes in the following areas: General & Professional Liability, Commercial Property, Commercial Auto, Workers Compensation, Directors & Officers Liability, Cyber Liability, Employee Practices Liability, Employee Benefits Liability, and additionally Home & Auto Insurance.

Sean Hertel

Principal & Vice President

Sean Hertel, Charlotte Insurance Vice PresidentSean Hertel is the co-founder and Vice President of Charlotte Insurance. Mr. Hertel received a BSBA in Business/Marketing from East Carolina University. Upon graduating in 1990 Mr. Hertel entered the insurance industry selling Life & Health Insurance. In 1992 along with his partner Marty Karriker founded the company which quickly expanded to several locations throughout North Carolina. Understanding the different distribution channels to sell insurance, Mr. Hertel decided in 1999 to consolidate the company and now has physical locations throughout the Greater Charlotte Area. Charlotte Insurance has become one of the largest personal lines Independent Insurance Agencies in North Carolina. Due to the ever changing market place for insurance, Mr. Hertel has remained dedicated to research and development in order to provide the best service for their customers. Instilling this philosophy throughout the company has greatly attributed to the success of Charlotte Insurance. Today, Mr. Hertel oversees marketing decisions, production, employees, and customer relations.