I know for a fact I’m getting great rates on my home and auto because let’s face it I can go on the internet and check myself. The reason for using Charlotte insurance is that I can have someone I can actually talk to if there are any issues. Not just send an email and wait a few days for a response or talk to a person who has no idea how to handle an issue. They have been very professional always and really helped make it an easy process overall. I highly recommend Charlotte Insurance!