"I have used Charlotte insurance for a few years now and love it. My agent is A1 in customer service. I have my home owners and auto policies here. He is always prompt about responding via phone or email and always willing to help me find the best product/ rate to fit my needs. I buy/ sell a lot of old cars and he's always ready and able to help. I've never felt pressured to buy any specific product and have continued to use Charlotte insurance even though I've moved to Durham!"
- Matt Herman
"I've been with you guys since 1998, the old Insur-A-Car days and have to say that you are the only company I've dealt with and are still with that has never let me down on anything. Between Sean, Marty, Ken, and pretty much all the staff anybody that calls/emails will have zero issues. You all take it one step above and beyond to get help where needed, and it is very much appreciated."
- Lisa Roney
"Marty and everyone at charlotte insurance have treated me like family. Anytime i have had a question and no one answered the phone because it was after hours they either called me after work or emailed me no matter what time it was. They have been very quick with any help i have ever needed. Thanks again and you will always be highly recommended by me!"
- Mike Martin