Actually, the only reason we don’t go with a cheaper insurance company is because of the service we receive from Robin Smith. She is the reason we stay. Jack and Barbara Joyce

Excellent, friendly service!

Your agency wrote a policy to cover my home after the previous insurer processed a hail damage roofing claim as three separate claims and then would not renew my coverage. The rate was very high for three years, and Charlotte Insurance (Robin) proactively contacted me prior to renewing the expensive policy for the fourth year to advise me that the three years was up, and I was eligible for a policy with another company at a more affordable rate.

It’s almost like a best friend in life, always there when you need them.

You have helped me to make sure my policy coverage is correct for the property I own and not just sell an insurance package.

Consistant, Professional, and very friendly, help correct problems very quickly.

I enjoy the friendly and professional staff, they have always handled all my insurance concerns with care. I have been with this company for 10 years, and they have never let me down.

your support as needed

Michael is extremely responsive and easy to work with. He answered all of my questions and was very thorough!

Kirk answers my questions instantly. I feel as though he knows my account like it’s the only one he has. When I need a favor, he is on it like a flash. There is no substitute for piece of mind.