Delivery Drivers & Liability: Are You Covered?

Written By Charlotte Insurance on June 22, 2025. It has 0 comments.

a person receiving their prescription delivery from their phramacy

When it comes to delivering prescriptions, you need to ensure that your pharmacy has the right insurance coverage, just in case. You may think that your company’s commercial auto insurance contains all of the protections that you need, but there are additional things to consider based on what could go wrong. In order to avoid having to pay for goods that were lost, stolen, or damaged in transit, as well as things like accident damage to the vehicle, you need to have the right insurance policies.

Wondering what policies you might need? Here’s what you need to know.

Potential Issues with Prescription Deliveries and Insurance Solutions

With all of the time that prescription delivery drivers spend on the road, their odds of getting into an accident go up exponentially. This means that your company needs to have standard commercial auto insurance, which will cover damage to the vehicle, medical bills, and other things should your driver be the one at fault.

However, there’s another category that your drivers may fit in, depending on whether or not they’re using their own vehicles. If they are, then they may qualify for Hired and Non-Owner auto insurance. These policies bridge the gap between their personal auto insurance, which won’t cover anything if they’re using their vehicle for business reasons, and the commercial insurance that they don’t qualify for based on the fact that they’re using their own vehicles.

Liability Insurance Is Also Important

When choosing your insurance policies for your prescription delivery business, don’t forget about the liability. You need to have a good liability insurance policy in place because you run the risk of:

  • Prescriptions Getting Stolen – You never know when someone is going to break into one of your company vehicles or try to pull a weapon on one of your employees. If it’s clear based on the vehicle (via a logo) that the driver is delivering medications, they run the risk of getting robbed.
  • Mishandled Medications – What happens if your employee gives the wrong prescription to a customer? If they don’t notice and proceed to take the medication, they run the risk of illness or even more severe complications. Your employee, as well as your entire company may be found to be at fault.
  • HIPAA Laws – Workers who talk to others about the specific prescriptions that customers take may run afoul of HIPAA laws, which comes with plenty of fines, penalties, and sanctions. You don’t want to have to pay for such things out of the company’s coffers.

All of these situations are those where having the right liability insurance policies come in handy. You can choose between standard and umbrella liability options or go with one designed specifically to cover your prescription delivery business.

Have Questions? Contact Charlotte Insurance

Want to learn more about having the right insurance plans for your prescription delivery service? Contact Charlotte Insurance. Our agents can explore and explain all available options and put together the insurance coverage plan your business needs.

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